Aligning learning to business goals is mission-critical for today’s talent and learning development teams. A LearnOps-based certification enables you to bring this goal to life through a transformative learning experience.

This certification equips L&D practitioners with two foundational capabilities: establishing operational baselines to understand current-state performance, and embedding continuous improvement into the flow of work. You’ll learn how to distinguish baselines from benchmarks, select the right data collection and analysis methods for your function, and build the infrastructure that makes performance improvement sustainable — not episodic.

Earning this credential positions you as an L&D professional who doesn’t just design learning — you optimize it. Whether you’re building your first operational baseline or scaling a continuous improvement culture, this certification gives you the tools, frameworks, and language to drive measurable progress and earn credibility with your organization.

Who This Certification Is For

• HR Leaders & Business Partners who need L&D to operate with data-driven discipline — and want to understand how baselining and continuous improvement directly support workforce performance and organizational goals.
• Talent & Enablement Professionals who are responsible for closing skill gaps and improving performance, and who want a practical framework for moving beyond one-time training events toward sustained, workflow-embedded improvement.
• Learning & Development Teams at any stage of maturity who are ready to diagnose their current operational state, establish meaningful starting points for measurement, and build systems that make continuous improvement a repeatable practice — not a one-time initiative.

What You’ll Learn

• How to establish a LearnOps baseline — including the difference between baseline and benchmark data, which data types (quantitative, qualitative, and empirical) to collect, and which analysis methods to apply to turn raw data into operational insight.
• How to select the right data collection approach for your L&D function — from capacity assessments and process efficiency metrics to stakeholder interviews and organizational alignment reviews — and how to pair each with the most effective analytical technique.
• How to embed continuous performance improvement into the flow of work — moving beyond classroom-based training to build a digital coaching infrastructure that empowers performers to close their own skill gaps at the moment of need, enabling ongoing growth without interrupting the work they were hired to do.